IAM Credit Union

500 West Plainfield Rd.
Suite 201
Countryside, IL 60525

Telephone: (708) 482-1744
Fax (708) 482-1745
info@iamcu.org



     

IAM CU FAQ

 

Q: What is the difference between a credit union and a bank?

A: “A bank is a for-profit organization. Banks hold deposits, make loans, pay checks, and provide other related services for the public. They collect funds from three sources: demand, savings, and time deposits; short-term borrowings from other banks; and equity capital. A credit union is a not-for-profit financial cooperative that makes personal loans and offers other consumer banking services to individuals sharing a common bond or affiliation, such as a common employer. Because credit unions operate as not-for-profit institutions, they are exempt from both federal and local taxes. Consequently, credit unions can charge below-market rates on loans while paying higher rates to savers. A credit union gets its operating funds from shares purchased by individual owners, who are members. It also pays dividends (representing the payment of interest) out of earnings.”  Federal Reserve Board. “Banking Information.” Frequently Asked Questions Page. 12 Feb. 2006 http://www.federalreserve.gov/generalinfo/faq/faqbkinfo.htm

 

Q: What are the fees associated with being a member of the IAM Credit Union?

A: The only fees incurred for being an IAM Credit Union member are for the various fund withdrawal methods, loan applications, non-sufficient fund checks, corrected title applications,  late loan payments, and loan collections. Fifty dollars of your account will be held to keep it open. However, upon closing the account, those funds are returned to you.

 

Q: Why hasn’t my payroll deduction started up yet?

A: Give us a call as soon as possible if you notice that your deposits have not started up and we can check into that with your company’s payroll department. You should also call and check to make sure that your application has been received and your account has been opened. If you fill out a payroll deduction form only and not the member information section, your application is not complete. We will not have the necessary information to open your account and have nowhere to deposit payroll deduction when they arrive on your behalf. 

 

 

Q: What is the revocable proxy section about on the application for membership?

A: The revocable proxy (if signed) allows the board members to make a vote on your behalf in your absence concerning credit union business (ex. software purchases or system upgrades). If you have signed the revocable proxy but now wish to cast a vote, a signed letter stating your change of mind will void the signed proxy, but you must be present to cast your vote. 

 

Q: How do I increase/decrease my payroll deductions?

A: You will need to fill out the payroll authorization sheet. It can be downloaded from this site in the “forms” section or you can call the credit union and request one be faxed or mailed to you. The form can be sent back to the credit union and we will send it to your place of employment or if your payroll department is onsite, then you can drop it off at your payroll office. THIS IS ONLY FOR MEMBERS WHO CURRENTLY HAVE OPEN ACCOUNTS. If you wish to be a member of the IAM Credit Union, you must fill out the complete membership application so that we have your personal information on file.

 

Q: I applied for and received a re-loadable debit card. When I tried to use it, it said there were no funds on the card. What happened?

A: Please remember that the debit cards are RE-LOADABLE and NOT attached to all your available credit union funds. Once you receive the card YOU MUST CALL THE CREDIT UNION TO HAVE FUNDS DEPOSITED ONTO YOUR CARD! The card may be funded either by phone requests as funds are needed or it can be put on a regular deposit schedule (of your choosing) from your credit union funds just like your payroll deductions.

 

Q: Are there any other ways to deposit into my credit union account?

A: Yes, there are 3 other deposit options you may exercise. You can make deposits in person (cash/check/money order), by mail, or through deductions from your personal bank account on a schedule and amount of your choosing.

 

Q: Why have not I received an account statement yet?

A: The IAM Credit Union sends account statements twice a year (once each in January and July). However, we will send account statements out by request any time of the year detailing any requested time frame in which your account was open.

 

Q: Why have not I received my 1099 form stating by interest gained yet?

A: These statements are mailed out between the first and second weeks of January. So, if you have not received a statement by the end of January, please give us a call and we can have one ready to be faxed, mailed again, or picked up.  If you move please make sure that you update your address and other contact information SPECIFICALLY WITH THE CREDIT UNION.

 

Q: Why is it that my paycheck stub does not match the amount on my credit union account statement?

A:  Your paycheck stubs only keep track of the total amount deposited to the credit union up to that date. They do not reflect withdrawals or other deposits and will start over at zero at the beginning of each year.

 

 
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